Gerard Milligan

Acted as interim CHRO, defining organizational charts across 4 businesses and developing a 3-year resourcing plan with a comprehensive budget.

Developed and rolled out ADGM-compliant employee contracts, defined job descriptions and KPIs from Analyst to Director level, and established a performance review structure.

Led a 4-day GTM workshop for international staff (UAE, UK, Australia, Switzerland, Israel), resulting in a 90-day actionable plan for each key business line.

Spearheaded strategic initiatives including CAT3C license application, onshore family office setup, partnership programs, and the re-launch of the advisory business.

Optimized internal processes by setting C-suite and business head cadences, implementing automation tools, establishing KPIs, and managing expenses and cash flow.

Directed HR transformation and strategic planning for a LiveCommerce Analytics client, implementing an ATS and restructuring the organization to define a clear target operating model and comprehensive talent strategy.

Developed a comprehensive 5-year strategic plan for a major GCC environmental firm with 16,000+ associates, enhancing market positioning and securing long-term financial sustainability through PESTL analysis and competitor benchmarking.

Achieved a 32% increase in revenue in 2023 for a cargo trading business and projected a 50%+ increase over two years by optimizing operations, stakeholder management, and talent strategy, including a 30% reduction in time-to-hire.

Provided interim COO services for a CAT4 licensed finance firm, streamlining multi-jurisdictional operations, establishing robust compliance frameworks, and enhancing operational efficiency across global offices.

Implemented a compliant framework that aligned HR, financial, and legal processes with local and international standards, mitigating regulatory risk and optimizing corporate governance for a global finance firm.

Engaged in an advisory capacity on people and operational matters, contributing to the strategic growth of a big data, AI, and machine learning consultancy.

Restructured the organizational chart for the global bunker trading business, creating a more cost-effective and efficient structure.

Digitized the HR function by implementing a new ATS system, which reduced hiring time by over 35% and increased retention by 22%.

Managed the acquisition of a Greek broker and led the setup of a new UAE Lubricants business, including incorporation, business plan, and team resourcing.

Negotiated an XM USD Sprint deal with McKinsey for a FinTech build, securing an x00k discount, and managed a JV deal for a Tech business in South Africa with $30M USD turnover.

Restructured and chaired EXCO meetings, improving C-Suite decision-making efficiency, and rolled out a RACI framework across business lines, significantly increasing accountability and project delivery within required timeframes.

Increased EBITDA by over 20% year-over-year, transforming the business from breakeven in 2016 to significant profitability.

Managed a $30M USD business with over 1400 resources, overseeing full P&L and governance for an ASX listed company.

Increased Gross Profit (GP) by 63% for key accounts by setting up and leading the Client Solutions function.

Successfully won and grew Randstad Singapore's largest client, a Fortune 400 IT company.

Managed P&L and team operations, ensuring effective sales and administration for the Banking, Professional Staffing sector.

Successfully promoted a SAS Technology-based propensity modeling tool and a portfolio/risk management system to European hedge funds and private equity groups.

Achieved a peak annual turnover of approximately £4M between 2006-2008 as Co-Founder and Director.

Managed and directed a research team, contributing to recruitment efforts within the financial sector.

Provided expert technical sales consultation, contributing to product distribution.